Privacy Policy
Privacy Policy
Information We Collect
We collect information that you voluntarily provide to us when you fill out a contact or consultation form, call us, or otherwise communicate with us. The types of information we may collect include:
- Your name
- Phone number
- Email address
- City or municipality
- Details about your remodeling project
- SMS/text messaging consent (where applicable)
We do not collect sensitive personal information such as Social Security numbers, financial account numbers, or health information.
How We Use Your Information
We use the information we collect to:
- Respond to your consultation requests and inquiries
- Provide you with estimates and information about our services
- Contact you by phone, email, or SMS/text message regarding your project
- Improve our website and the way we communicate with prospective clients
- Comply with legal obligations
We will not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes.
SMS / Text Messaging
If you opt in to receive SMS or text messages from All Exclusive Construction, Inc., by checking the SMS consent checkbox on our contact forms, you agree to receive text messages related to your remodeling project, consultation scheduling, and service updates.
- Message frequency may vary depending on your project status
- Message and data rates may apply
- You may opt out at any time by replying STOP to any message
- For help, reply HELP or contact us directly
We do not share your phone number or SMS consent data with third parties for marketing purposes.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our website may not function properly.
We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our website. These tools may collect information sent by your browser as part of a web page request, including your IP address or cookies.
Third-Party Services
We use third-party services to help operate our website and manage form submissions, including:
- Web3Forms — for processing contact form submissions
- Google Analytics — for website traffic analysis
- Trustindex — for displaying Google Reviews
These third-party providers have their own privacy policies governing the use of your information. We encourage you to review their policies.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiry, providing services, and complying with legal obligations. When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Rights & Choices
Depending on where you are located, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS/text communications at any time by replying STOP
- Opt out of email communications by contacting us directly
To exercise any of these rights, please contact us using the information below.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. As noted above, we do not sell personal information. To submit a California privacy rights request, please contact us at the information provided below.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can take appropriate action.
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
All Exclusive Construction, Inc.
📍 2945 Townsgate Rd STE 200, Westlake Village, CA 91361
